Contact Us

Questions regarding University of Miami Travel Management and Policies?

University of Miami Department of Travel Management
1320 South Dixie Highway
Gables One Tower, Suite 1235
Coral Gables, FL 33146
Phone: (305) 284-2072
Fax: (305) 284-3192
Email: travel@miami.edu

Carmen T. Oliva, Director
Travel Management
Managed Print Services
Records Management and Retention
UTV Cable Services
Phone: 305-284-8635
Email: coliva@miami.edu

Marisa Hightower
Assistant Director
Communications, Marketing
and Travel Management
Phone: 305-284-2072
Email: mhightower@miami.edu

Derek Lawrence
Contract Administator
Phone: 305-284-9568
Email: dlawrence@miami.edu


World Travel, Inc.

World Travel agents can assist with complex bookings, issues with a trip, price matching, or booking group travel. 

World Travel Designated Agent Team
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com

Travel services through World Travel are available 24/7/365. The University of Miami dedicated team are available during regular business hours from 8:30 a.m.-8 p.m. EST, Monday through Friday (excluding holidays). After regular business hours and on weekends and holidays, travel services are available through World Travel's after-hours service center.

World Travel Online Technical Support
Online Help Desk: 800-221-4730
Online Help Email: OnlineHelp@worldtravelinc.com
Reservation Assistance: 888-206-6044
Reservation Email: UMiami@worldtravelinc.com


For travel arrangements made prior to September 30, 2022: Please contact Travel Incorporated to make any changes or cancellations.

Travel Incorporated - Travel Agent Assistance
Toll Free: 888-241-0944 (inside North America)
Direct: 770-291-5187 (outside North America)
Email: UM@travelinc.com


For questions regarding unused Southwest Airlines tickets, purchased prior to September 30, 2022, please contact Southwest at 972-599-1330 or via email at colin.roth@wnco.com.