Booking with a Live Travel Agent

With nearly 40 years of experience, World Travel offers exemplary 1:1 agent travel bookings for air, hotel, and car rentals via phone at 888-206-6044 (calling from outside U.S.: 610-695-6080) or email at UMiami@worldtravelinc.com. World Travel agents are available to help University community members book travel, including parents and alumni; however, only active students, faculty, and staff will receive special University contracted discounts.

NOTE: World Travel agency fees will apply for companion and leisure travel reservations made through the Travel Portal. UM employees and students can make leisure car rental and hotel reservations with no additional agency fees by using the Deem Portal.

• World Travel 1:1 Agent Bookings

  World Travel agents can assist with complex bookings, issues with a trip, price matching, or booking group travel. Booking fees are waived for Business travel. PLEASE NOTE: Agency fees for Leisure and Companion travel will apply.

  World Travel Designated Agent Team
  Toll Free: 888-206-6044 (inside the U.S.)
  Direct: 610-695-6080 (outside the U.S.)
  Email: UMiami@worldtravelinc.com
  

  Travel services through World Travel are available 24/7/365. The University of Miami dedicated team are available during regular business hours from 8:30 a.m.-8 p.m. EST, Monday through Friday (excluding holidays). After regular business hours and on weekends and holidays, travel services are available through World Travel's after-hours service center.

• Should I create a new travel profile to use World Travel?

  For booking online, you will need to create a travel profile. For booking with a live travel agent, a travel profile is not required.

• Can I assign a travel arranger with World Travel?

  Yes. To allow someone else to manage your profile and/or book travel on your behalf, you must designate them as your Arranger. All Arrangers must also have a profile created. To link your profile to an Arranger, click on the "Arrangers" tab, then choose "Add new record" and enter the Arranger Login. Do not forget to click INSERT!

• How can I manage my World Travel itinerary?

  Once your first booking with World Travel has been completed, you will receive an enrollment email inviting you to utilize Text to Travel. Complete the web form and enroll your mobile number.

  You will receive a text message confirming your enrollment. Be sure to save the contact number to your address book and begin using Text to Travel!

  • Note: Travelers who have not enrolled via the process mentioned above will receive an automated message should they attempt to text a World Travel, Inc. Travel Consultant. In this case, the traveler will need to complete enrollment before texting is enabled.

• I need to make changes to my reservations. What do I do?

  For travel arrangements made on or after September 30, 2022, please contact World Travel, Inc. to manage those reservations.

  World Travel Designated Agent Team:
  Toll Free: 888-206-6044 (inside the U.S.)
  Direct: 610-695-6080 (outside the U.S.)
  Email: UMiami@worldtravelinc.com
  

  Travel services through World Travel are available 24/7/365. The University of Miami dedicated team are available during regular business hours from 8:30 a.m.-8 p.m. EST, Monday through Friday (excluding holidays). After regular business hours and on weekends and holidays, travel services are available through World Travel's after-hours service center.